Patient Online
Sign up to GP online services and you’ll be able to use a website or app to:
- book or cancel appointments online with a GP or nurse
- order repeat prescriptions online
- view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results
- view clinical correspondence such as hospital discharge summaries, outpatient appointment letters and referral letters
The service is free and available to everyone who is registered with a GP. If you are not yet registered with a GP or need to register with a different one, see how to register with a GP practice.
How can I start using GP online services?
Follow these steps to access GP online services:
1. Take photo ID (passport or driving licence) and proof of address (such as a utility bill) to your GP practice and tell them you want to start using their online services. If you do not have any ID then either a member of staff will have to confirm your identity or you may have to answer questions about personal information in your GP record.
2. Fill in the short registration form that you are given by your practice.
3. Once you have signed up, you will receive a letter with your unique username, password and instructions on how to log in.
Do all GP practices offer the same online services?
The services available to you will depend on the online system your GP practice uses. You can ask your practice when you sign up.
Patient Guides
Getting started with GP online services
Giving another person access to your GP online services
Giving employed carers access to your GP online services
GP online services for carers including young carers
Young people’s access to GP online services
What you need to know about your GP online records
Protecting your GP online records
Patient Easy Read Guides
These easy read guides use easy words and pictures that will help users with a learning disability to understand GP online services.
Giving another person access to your GP online services
Giving employed carers access to your GP online services
GP online for carers, including young carers
Young peoples access to GP online services
Protecting your GP online record
What you need to know about your GP online record
