A local GP and clinical lead for patient engagement for Blackburn with Darwen CCG, Dr Pervez Muzaffar is urging patients and their families to update their personal details with their Surgeries and the hospital to improve patient care.
He said it is very important for the surgeries and hospital to have correct address, telephone including mobile numbers and next of kin.
This avoids any unnecessary delays in communicating with patients and their families, if the doctor needs to contact them by telephone or write to them.
Dr Muzaffar said: “Unfortunately if patients are not contactable through either means, then we have to send a nurse or Doctor to visit or find them, which does add to pressures of day to day surgery. Out of hours, it diverts a major part of the resource and effecting the service. T
“There are occasions when visiting doctors attend the address and the patient has moved out months ago.”
Please check your details with your GP surgery and hospital during your next visit.